Custom Rings

What makes your diamonds ethical and conflict-free?

All our diamonds are sourced from certified conflict-free mines and adhere to the Kimberley Process. We work directly with suppliers who maintain strict ethical standards, ensuring fair labour practices and environmental responsibility. Each diamond comes with full certification and traceability documentation.

Do you offer lab-grown diamonds?

Yes, we offer both natural and lab-grown diamonds. Our lab-grown diamonds are created using advanced technology and are chemically, physically, and optically identical to natural diamonds. They offer an eco-friendly alternative with a smaller environmental footprint and are typically 30-40% more affordable.

What certifications do your diamonds have?

Every diamond over 0.30 carats comes with certification from internationally recognised laboratories such as GIA (Gemological Institute of America), IGI (International Gemological Institute), or HRD Antwerp. These certificates detail the diamond's cut, colour, clarity, and carat weight, ensuring complete transparency.

Can I customise my jewellery piece?

Absolutely! We specialise in bespoke jewellery design. Our expert craftsmen can work with you to create a unique piece tailored to your preferences. From selecting the perfect diamond to choosing the metal and design details, we'll guide you through every step of the customisation process. Contact us to begin your bespoke journey.

What is your returns and exchange policy?

We offer a 30-day return policy on all non-customised items. If you're not completely satisfied with your purchase, you may return it in its original condition for a full refund or exchange. Bespoke and engraved pieces are final sale. All returns must include original packaging and certification documents.

How do I care for my diamond jewellery?

Clean your diamond jewellery regularly using warm water, mild soap, and a soft brush. Avoid harsh chemicals and remove jewellery during physical activities. Store pieces separately in soft pouches to prevent scratching. We recommend professional cleaning and inspection annually to maintain the brilliance and security of your settings.

Do you offer financing options?

Yes, we partner with leading finance providers to offer flexible payment plans. Options include interest-free instalments and longer-term financing with competitive rates. Approval is subject to credit assessment, and terms vary based on purchase amount. Apply at checkout to see your available options.

What warranty do you provide?

All our jewellery comes with a lifetime warranty covering manufacturing defects and workmanship. This includes complimentary resizing (one time), rhodium plating for white gold pieces, and professional cleaning. The warranty does not cover normal wear, loss, theft, or damage from misuse. Extended care plans are available for purchase.